Dorcas Ngowo
@dorcasngowo
Remote chat and WhatsApp customer support candidate with freelance IT support experience and MySQL database projects.
TanzaniaWhat I'm looking for
I’m an IT graduate with a database specialization, seeking a remote chat or WhatsApp customer support role. I’m available full-time from Dar es Salaam and can work flexible hours, including EU hours overlap.
Through freelance IT support and projects, I helped local users with phone and email setup and WordPress issues. I also completed school database projects using MySQL.
I can support customers through chat, WhatsApp Business, and email, with ticketing basics. Swahili is my native language, and I have intermediate English with strong written skills.
Experience
Work history, roles, and key accomplishments
Freelance IT Support & Projects
Self Employed
Jan 2023 - Jan 2026 (3 years)
Provided freelance IT support to local users, assisting with phone and email setup and resolving WordPress issues. Completed database school projects using MySQL.
Education
Degrees, certifications, and relevant coursework
Dorcas hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
TanzaniaAuthorized to work in
Salary expectations
Job categories
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