Vaileth Johansen
@vailethjohansen
Entry-level customer support candidate with internship experience at Equity for Tanzania Ltd, responding to customer questions and complaints.
TanzaniaWhat I'm looking for
At Equity for Tanzania Ltd, I responded to customer questions and complaints professionally, and explained services and products clearly.
I also assisted with customer records and reports, and supported sales and service teams with daily tasks.
Through clear communication, I built positive relationships with customers. I have a Bachelor of Marketing and Public Relations (First Class) from Tanzania Institute of Accountancy (TIA).
I'm practicing professional email writing and exploring customer support and virtual assistant workflows. I'm seeking an entry-level remote role where I can grow professionally while contributing to a global team.
Experience
Work history, roles, and key accomplishments
Customer Service Intern
Equity for Tanzania Ltd
Aug 2022 - Oct 2022 (2 months)
Responded to customer questions and complaints professionally, explained services and products clearly, and assisted in maintaining customer records and reports. Supported sales and service teams with daily tasks and built positive relationships through clear communication.
Education
Degrees, certifications, and relevant coursework
Tanzania Institute of Accountancy
Bachelor of Marketing and Public Relations, Marketing and Public Relations
2020 - 2023
Grade: First Class
Bachelor of Marketing and Public Relations degree from the Tanzania Institute of Accountancy, completed with First Class honors.
Tech stack
Software and tools used professionally
Availability
Location
TanzaniaAuthorized to work in
Salary expectations
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