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@dhanisharamshetty
Detail-oriented content moderator with strong analytical skills.
IndiaI am an experienced content moderator currently working at Webhelp in Hyderabad. My role involves reviewing user-reported content on social media platforms and taking appropriate actions based on established policies. I excel at identifying trends in customer issues and complaints, which allows me to contribute to improving overall service quality.
Previously, I worked at Teleperformance and Tech Mahindra, where I honed my skills in content moderation and backend processes. My educational background includes an MBA in Finance, which complements my analytical abilities and enhances my decision-making skills in a fast-paced environment.
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Work history, roles, and key accomplishments
Webhelp
Aug 2022 - Present (3 years 3 months)
Moderated content on social media platforms based on policy guidelines. Reviewed and aggregated customer issues and complaints to identify trends.
Teleperformance
Mar 2022 - Aug 2022 (5 months)
Served as a Content Moderator and Analyst, reviewing and analyzing content.
Tech Mahindra
May 2020 - Jun 2021 (1 year 1 month)
Worked in a Backend Process role as a process associate.
Degrees, certifications, and relevant coursework
MBA, Finance
2019 - 2021
Completed a Master of Business Administration with a specialization in Finance. Studied core business principles and financial management.
Bachelor of Commerce, General
2016 - 2019
Obtained a Bachelor of Commerce degree with a focus on general business studies. Gained foundational knowledge in commerce and related subjects.
Intermediate
2014 - 2016
Completed intermediate education at Shyamala Devi Junior College. Studied a range of subjects to prepare for higher education.
SSC
2013 - 2014
Completed Secondary School Certificate education at Hyderabad Baptist High School. Focused on foundational subjects for secondary education.
Software and tools used professionally
IndiaYou can contact Dhanisha and 90k+ other talented remote workers on Himalayas.
Message Dhanisha
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