Dhanisha Ramshetty
@dhanisharamshetty
Detail-oriented content moderator with strong analytical skills.
IndiaWhat I'm looking for
I am an experienced content moderator currently working at Webhelp in Hyderabad. My role involves reviewing user-reported content on social media platforms and taking appropriate actions based on established policies. I excel at identifying trends in customer issues and complaints, which allows me to contribute to improving overall service quality.
Previously, I worked at Teleperformance and Tech Mahindra, where I honed my skills in content moderation and backend processes. My educational background includes an MBA in Finance, which complements my analytical abilities and enhances my decision-making skills in a fast-paced environment.
Experience
Work history, roles, and key accomplishments
Content Moderator
Webhelp
Aug 2022 - Present (3 years 10 months)
Moderated content on social media platforms based on policy guidelines. Reviewed and aggregated customer issues and complaints to identify trends.
Content Moderator
Teleperformance
Mar 2022 - Aug 2022 (5 months)
Served as a Content Moderator and Analyst, reviewing and analyzing content.
Backend Process Associate
Tech Mahindra
May 2020 - Jun 2021 (1 year 1 month)
Worked in a Backend Process role as a process associate.
Education
Degrees, certifications, and relevant coursework
OMEGA PG COLLEGE
MBA, Finance
2019 - 2021
Completed a Master of Business Administration with a specialization in Finance. Studied core business principles and financial management.
Bharat Degree College
Bachelor of Commerce, General
2016 - 2019
Obtained a Bachelor of Commerce degree with a focus on general business studies. Gained foundational knowledge in commerce and related subjects.
Shyamala Devi junior College
Intermediate
2014 - 2016
Completed intermediate education at Shyamala Devi Junior College. Studied a range of subjects to prepare for higher education.
Hyderabad Baptist High School
SSC
2013 - 2014
Completed Secondary School Certificate education at Hyderabad Baptist High School. Focused on foundational subjects for secondary education.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
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