Open to opportunities

Rajat Varshney RV

@rajatvarshneyrv

Sales & Collection Executive at TVS Credit Services Ltd. who maintained 99%+ collection efficiency in two-wheeler finance.

India

Message

What I'm looking for

I'm seeking opportunities with NBFCs, banks, automobile finance companies and customer-focused sales organizations, particularly in sales, collections, team leadership or relationship management.

At TVS Credit Services Ltd., I handled sales and collection activities for two-wheeler finance products. I maintained 99%+ collection efficiency through payment follow-ups, field visits and recovery coordination.

I handled 50+ monthly cases across sales and finance operations, supporting lead generation, customer acquisition and loan processing. I also coordinated with three dealers/showrooms and internal stakeholders on documentation, disbursement and collection requirements.

Earlier, as a Collection Officer at a collection agency, I followed up on overdue accounts and documented customer commitments. At TVS Showroom, I supported two-wheeler sales, customer enquiries and finance coordination.

Experience

Work history, roles, and key accomplishments

Sales Collection Executive

TVS Credit Services Ltd.

Aug 2020 - Jan 2023 (2 years 5 months)

Managed sales and collection activities for two-wheeler finance products, handling 50+ cases monthly and a portfolio of approximately 10-15 lakh. Achieved up to 110% of assigned targets and maintained 99%+ collection efficiency.

Sales Collections Lead Generation Customer Acquisition Loan Processing Documentation KYC Payment Follow Up and Reconciliation Collection of overdue accounts Field Collections Relationship Management MIS Reporting Microsoft Office

Collection Officer

Collection Agency

May 2019 - Jun 2020 (1 year 1 month)

Handled assigned customer accounts through payment reminders, field visits, and repayment follow-up. Followed up on overdue accounts and documented customer commitments to support recovery objectives.

Collections Field Visits Payment Follow Up Collection of overdue accounts Client Communication Reporting

Sales & Showroom Operations

TVS Showroom

Jan 2018 - May 2019 (1 year 4 months)

Supported two-wheeler sales, customer enquiries, product presentation, and showroom operations. Assisted customers with product selection, finance coordination, and documentation, and followed up on leads to support conversion.

Sales Customer Service Lead Follow Up Product Presentations Finance Coordination Documentation