Rajalakshmi Ganesh
@rajalakshmiganesh
Results-driven Business Systems Analyst specializing in workflow automation, data visualization, and API integrations.
CanadaWhat I'm looking for
I am a Business Systems Analyst with 14 years of experience delivering automated workflows, content management solutions, and actionable data visualizations using tools such as Appian, Power BI, Tableau, Ab Initio, and REST APIs.
I have led end-to-end projects—designing BRDs, FSDs, data mappings, and integrations—partnering with underwriting, actuarial, and product teams to streamline processes, reduce manual work, and improve time-to-issue and STP rates.
I focus on aligning business goals with technical solutions, producing clear documentation, optimizing workflows, and enabling data-driven decisions that drive operational efficiency and measurable cost savings.
Experience
Work history, roles, and key accomplishments
IT Business System Analyst
Canada Life
Jul 2022 - Present (3 years 2 months)
Spearheaded design and implementation of automated Appian workflows that reduced manual processing time by 40% and optimized content management to cut storage/retrieval costs by 25%, while delivering Power BI/Tableau dashboards and REST API integrations to improve data-driven decision making.
IT Business System Analyst
City of Calgary
Sep 2021 - Jul 2022 (10 months)
Analyzed and streamlined cross-department processes, implementing automation that reduced manual effort by 30%; built Power BI/Tableau dashboards and used Ab Initio and REST APIs to improve ETL and data exchange for city services.
IBDesigned and maintained interactive Power BI/Tableau dashboards and automated reporting processes, reducing manual reporting effort by 40% while delivering large-scale SQL-based analyses for forecasting and operational reporting.
Education
Degrees, certifications, and relevant coursework
VUVisvesvaraya Technological University
Bachelor of Engineering, Information Technology
Completed a Bachelor of Engineering in Information Technology, focusing on software systems and data technologies.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
Skills
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