sameeksha Arora
@sameekshaarora
Business Systems Analyst with ~7 years' experience delivering Agile solutions and process improvements.
CanadaWhat I'm looking for
I am a Business Systems Analyst with about seven years of IT experience delivering business analysis, system configuration, and process automation across B2B and enterprise environments. I specialize in requirements gathering, gap analysis, BRDs, use case specifications, and collaborating with stakeholders to translate business needs into technical solutions.
I have led system administration and technical implementation activities, acted as technical lead for user-defined requirements, and automated manual processes using Process Builder and data analysis. I bring hands-on experience with Agile (Scrum) and Waterfall methodologies, Jira, AEM CMS, Tableau/Power BI, SAS, and strong documentation practices including SOPs and UAT/SIT testing.
I hold a Postgraduate Diploma in Big Data Analytics and certifications including Scrum Master and SAS Base Programmer; I focus on delivering measurable value through improved process efficiency, compliance audits, and stakeholder-aligned solutions.
Experience
Work history, roles, and key accomplishments
Business System Analyst
Shannex
Nov 2021 - Present (3 years 10 months)
Assist projects from inception to completion, automate manual processes and administer enterprise software, conducting audits and data analysis to identify risks and improvement opportunities that improve operational efficiency.
SCProvided high-level customer support, managed and delegated client tickets, guided customers on digital platforms, and ensured compliance and customer retention through effective issue resolution.
GCBusiness Analyst
Georgian College
Feb 2019 - Aug 2019 (6 months)
Captured and monitored project requirements, created business process visualizations, performed risk analysis and communicated plans to ensure project milestones and deliverables were met.
Business Analyst
TechTier IT Solutions
Jun 2014 - Jan 2018 (3 years 7 months)
Conducted global business interviews to gather requirements, ensured requirement quality and traceability, supported Adobe AEM CMS site builds and provided helpdesk/configuration support to improve delivery and collaboration.
Education
Degrees, certifications, and relevant coursework
GCGeorgian College
Postgraduate Diploma, Big Data Analytics
Activities and societies: Volunteered as a host for the Big Data Conference 2019
Completed a Postgraduate Diploma in Big Data Analytics at Georgian College, focusing on data analysis and related technologies.
Baddi University
Bachelor of Engineering, Computer Science
Earned a Bachelor of Engineering in Computer Science from Baddi University.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
Skills
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