Raisah Baksh
@raisahbaksh
Customer service clerk with a passion for problem-solving and growth.
What I'm looking for
I am a dedicated customer service clerk with a strong background in economics and management studies. Currently, I work at the Ministry of Public Utilities, where I excel in addressing customer concerns and providing accurate information regarding electrical inspection procedures. My role has honed my ability to remain calm and professional under pressure, ensuring that I meet the needs of both customers and stakeholders effectively.
With a Bachelor of Science in Economics and Management Studies from the University of West Indies, I have developed a solid foundation in project management, business strategy, and financial management. I am enthusiastic about continuous learning and professional growth, and I thrive in environments that challenge my problem-solving skills. My goal is to contribute positively to an organization that values innovation and teamwork.
Experience
Work history, roles, and key accomplishments
Customer Service Clerk
Ministry of Public Utilities
Oct 2020 - Present (4 years 7 months)
As a Customer Service Clerk, I performed counter duties, developed knowledge of electrical inspection procedures, and utilized automated systems to log and retrieve customer information, ensuring effective communication and problem resolution.
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Raisah hasn't added their education
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