Raisa Esajas

Assisted customers through WhatsApp, live chat, telephone and email. Responded to enquiries, handled service requests and complaints, and updated customer information in digital systems.

Supported customers with questions about subscriptions, invoices, products and services. Processed customer-data updates and administrative requests, providing clear information and solutions.

Provided customer support through telephone, email and chat. Handled customer questions and complaints professionally and recorded interactions in digital systems.

Managed daily operations of a small business focused on purchasing and exporting krappa oil. Maintained financial records, managed customer and supplier relationships, and made operational decisions.

Pursuing a Bachelor of Business Administration in Management with a specialization in Human Resource Management.

Completed VWO diploma, preparing for higher education.

Completed MULO diploma, providing foundational secondary education.