At Mindfire Solutions, I coordinate QA, UAT, STG, and Production releases, and manage ServiceNow changes and incidents. I also applied Claude AI to BRDs.
Across Agile delivery, I managed four teams with 40+ team members and partnered with stakeholders and business teams on prioritization, UAT, and delivery outcomes. I coordinated production release readiness, risks, dependencies, approvals, and deployment governance.
On the Retail Optical Chain — Spectacles & Lenses Platform, I led two-week Agile delivery and administered Jira, Azure DevOps, and JSM workflows. For an Electronic Health Record (EHR) System project, I administered Azure DevOps, and I designed and implemented a Claude AI Agent to transform BRDs into user stories and initial estimates.
