niladri Malakar

Leading the Integrations Portfolio as Agile Transformation Lead, overseeing multiple concurrent initiatives and aligning delivery with business objectives. Establishing project management processes, governance frameworks, and Agile delivery practices.

Managed digital transformation projects modernizing platforms for eye care practices and clinics. Led NextGen system upgrades, practice management solution implementations, and platform conversions to optimize patient and clinical workflows.

Defined and executed the cloud migration roadmap, leading end-to-end migration of applications from on-premises to Google Cloud Platform (GCP) with >99.9% uptime and zero critical incidents. Delivered technical training and authored standardized documentation on cloud database architectures.

Built an in-house logistics tool for real-time warehouse inventory visibility. Acted as single point of contact between business, program, and technical teams, removing blockers and driving Scaled Agile (SAFe) ceremonies and PI Planning.

Delivered enterprise-scale digital transformation programs, including a risk and compliance transformation and an in-house data platform. Built and operationalized a PMO tool for project billing and resource allocation for an account of 900+ employees and USD 6M annual revenue.

Led VB.NET automation initiatives that transformed manual claims processing, improving efficiency and reducing costs. Orchestrated multiple Lean projects, driving operational efficiency and measurable revenue improvements in claims adjudication.

Completed a Bachelor of Computer Applications degree.

Earned the Professional Scrum Master I certification.

Earned the Professional Scrum Master II certification.