Rahul Mishra

I’m a Monitoring & Observability Engineer / Technology Analyst focused on making infrastructure easier to understand, operate, and trust. At Infosys, I architect and maintain enterprise-grade monitoring infrastructure using LogicMonitor for 10,500+ devices across hybrid cloud and on-premise data centers.

I build practical automation with Python and the LogicMonitor REST API to reduce manual work and improve operational speed. I’ve engineered DataSources and EventSources for Oracle, PostgreSQL, and MSSQL, achieving 99.5% metric collection reliability, and I’ve managed collector lifecycle across 20+ instances to maintain 99.9% uptime with zero data gaps.

I improve signal quality by re-engineering alert rules, escalation chains, and dynamic threshold policies—reducing alert noise by 35% and improving MTTD from 15 minutes to under 5 minutes. I also deliver 30+ executive and operational dashboards for real-time visibility into infrastructure health, availability SLAs, and performance trends.

I integrate observability across cloud and network environments, including AWS, Azure, and Cisco Meraki, and I spearhead NetFlow monitoring for deeper traffic analysis. I’m hands-on with troubleshooting across SNMP, WMI, JDBC, and REST API protocols, and I take pride in onboarding new systems—switches/routers, Fortigate firewalls, Dell/HP servers, and Windows/Linux/AIX—to expand monitoring coverage by 60% over 12 months.