At Wipro Limited, I handled day-to-day HR operations and employee lifecycle activities from onboarding to offboarding. I managed employee queries, requests, and escalations, following cases through to closure within required timelines.
For BMO, GE Aerospace, and CVS Health, I supported client and employee requirements using Workday HCM. I ran EIB loads for job changes, compensation changes, one-time payments, bonus payments, and job profile updates.
I took ownership of complex CVS Health client situations and helped stabilize the process within 2.5 months, against an original three-month expectation. I also participated in Workday release testing and received the Smart Operation Award and Operational Optimizer Award.
At CMA CGM Global Business Service (INDIA), I managed container booking activities and shipment tracking through vessel completion. I handled two teams with a combined strength of 12 team members and contributed to team recognition for achieving 98.88% SLA.
