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Rahiem Albertyn

@rahiemalbertyn

Message

Dedicated collections advisor with 16 years in banking and recovery.

South Africa

Message

What I'm looking for

I seek a role that fosters growth, values integrity, and emphasizes teamwork.

My name is Rahiem Albertyn, a dedicated and solution-oriented professional with 16 years of experience in the banking and recovery sectors. I hold a Business Management degree and an RE5 certificate, which have provided me with a solid foundation in the banking industry. My journey within the First Rand Group has been impressive, spanning over 11 years, where I have excelled in various roles, including Collections Advisor and Collections Team Leader.

Throughout my career, I have demonstrated leadership in campaign management and strategy sessions, overseeing high net worth portfolios and managing pre-legal processes. My experience includes working closely with private bankers and credit departments to arrange payments and facilitate financial rehabilitation for clients. I have a proven track record of professionalism, integrity, and commitment, making me a valuable asset to any organization within the banking sector.

Experience

Work history, roles, and key accomplishments

Current

Collections Team Leader

Current

First National Bank

Jan 2016 - Present (9 years 5 months)

Led a team in managing customer complaints and payment arrangements. Prepared data for dialer campaigns and presented monthly results to management, ensuring effective communication of new processes.

Team Leadership Campaign Management Customer Service Data Analysis Communication Problem Solving Strategic Planning Performance Management Negotiation Training

Current

Pre Legal Collections Advisor

Current

First National Bank

Jan 2016 - Present (9 years 5 months)

Managed a portfolio of ultra-high net worth clients, overseeing 30 to 40-day aging arrears and unauthorized debit orders. Collaborated with private bankers and credit departments to arrange payments and prepared status reports for client meetings.

Client Management Risk Management Financial Reporting Negotiation Communication Team Leadership Problem Solving Customer Service

Current

Collector

Current

First National Bank

Jan 2016 - Present (9 years 5 months)

Worked within the legal division managing sales in execution. Responsibilities included preparing bid packs, arranging auctions, and negotiating settlements with clients and attorneys.

Legal Negotiation Client Communication Financial Analysis Risk Assessment Problem Solving Report Preparation Team Collaboration

Collector

Versveld’s Nkosi Attorneys

Jan 2005 - May 2008 (3 years 4 months)

Responsible for collecting residual debt for home loans, including tracing, negotiations, and monitoring payment arrangements. Provided reconciled reports to the bank's pre-legal management team.

Debt Collection Negotiation Client Meetings Reporting Data Management Communication Problem Solving Legal Compliance Financial Analysis Team Collaboration

Short Term Insurance Sales Consultant

Multichoice

Apr 2010 - Jul 2014 (4 years 3 months)

Provided telephonic support and sold short-term insurance to clients. Captured client information and provided quotes while assisting with insurance claims.