Raheem Bogle
@raheembogle
Dedicated subject matter expert with strong critical thinking skills.
What I'm looking for
I am a dedicated professional with a strong background in providing secondary-level support as a subject matter expert at Vxi Jamaica. My role involved addressing escalated issues and challenges faced by account associates, ensuring that they received the necessary guidance and support to resolve complex matters effectively.
Throughout my educational journey, I have developed a solid foundation in critical thinking, multitasking, and prioritization. I graduated from the University of the West Indies, where I honed my skills and knowledge, preparing me for the challenges of the professional world. I am proficient in Microsoft Office applications, including Word, Excel, and PowerPoint, which I utilize to enhance productivity and communication in my work.
Experience
Work history, roles, and key accomplishments
Subject Matter Expert
Vxi Jamaica
Jan 2018 - Present (7 years 6 months)
Provided secondary-level support for escalated issues and reviewed challenging cases that account associates struggled with. Acted as a point of contact for complex customer inquiries, ensuring effective resolution.
Education
Degrees, certifications, and relevant coursework
Wolmer's Boys School
Unknown, General Studies
Attended Wolmer's Boys School from 2014 to 2017. Specific field of study and degree obtained are not provided.
University of the West Indies
Pre-University Studies, General Studies
Completed pre-university studies at the University of the West Indies from 2017 to 2018. This program prepared for further higher education.
University of the West Indies, Jamaica
Unknown, Unknown
Attended the University of the West Indies, Jamaica from 2018 to 2022. Specific field of study and degree obtained are not provided.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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