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@ragavendrana
Account Operations Analyst specializing in SAP S/4HANA sales order lifecycle optimization.
I am a results-driven Account Operations Analyst with over two years of experience managing end-to-end sales order processes and configuring SAP environments to improve operational performance.
At Hewlett Packard Enterprise I managed complete sales order lifecycles, supported an SAP ECC 6.0 to S/4HANA migration, led sales order automation testing, and implemented SOPs that ensured audit compliance and accelerated quote-to-cash timelines.
I combine technical expertise in SAP SD/MM, CPQ, Salesforce CRM, and data analysis with cross-functional collaboration to resolve escalations, drive upsell revenue, and deliver reliable, scalable order-to-cash solutions.
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Work history, roles, and key accomplishments
Manage end-to-end sales order lifecycle and SAP S/4HANA SD/MM configuration, improving quote-to-cash turnaround by 25% and maintaining 99% order accuracy while driving $1.5M in upsell and renewal revenue.
Degrees, certifications, and relevant coursework
Certification, SAP MM Configuration
2022 - 2023
Completed a SAP MM Configuration and Implementation certification program from November 2022 to February 2023.
Bachelor of Engineering, Mechanical Engineering
2018 - 2022
Completed a Bachelor of Engineering in Mechanical Engineering from August 2018 to May 2022.
Software and tools used professionally
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