Kiran Mandal

Managed quote-to-cash automation and ensured process efficiency. Reviewed supplier quotations and conducted BOM reviews, preparing detailed quotations aligned with customer requirements. Assisted in integrating Salesforce CPQ with ERP and CRM systems, ensuring accuracy in order data management.

Demonstrated research and problem-solving skills to improve operational efficiency in order management. Collaborated with cross-functional teams to resolve issues and maintained high accuracy in order processing.

Designed and optimized product catalogs and pricing structures while ensuring compliance with pricing policies. Provided training and support to sales teams on CPQ functionalities, enhancing the quote-to-cash lifecycle.

Supported quoting, pricing, and product bundling setup while maintaining price books and product rules. Collaborated with sales teams to troubleshoot CPQ-related issues and supported workflow automation.

Activities and societies: Collaborated with cross-functional teams to resolve issues, ensuring seamless integration across departments. Established trusting relationships with business partners.

Demonstrated research and problem-solving skills to deliver effective solutions, ensuring seamless order processing and fulfillment. Identified process gaps and designed solutions to improve operational efficiency.

Effective communication and conflict resolution in articulating issues clearly, both verbally and in writing. Consistently maintained high accuracy and attention to detail, ensuring flawless execution of all order management processes.

Proficient in order booking and fulfillment within ERP and CRM systems, including Salesforce and NetSuite, to streamline operations. Managed the backlog of assigned open sales orders, ensuring orders flow efficiently through the order fulfillment cycle.