Rafal Wacko
@rafalwacko
Customs Team Leader at Maersk overseeing UK customs declarations and a 12-person international team.
PolandWhat I'm looking for
At Maersk, I lead a 12-person international customs team handling UK customs declaration operations. I monitor KPIs, quality and productivity, and oversee the preparation of declarations under relevant UK customs procedures.
Previously, I handled customs clearance and documentation at FRESH EXPRESS BELGIUM, RGW EXPRESS SP. Z O.O., UPS POLSKA and DHL EXPRESS. My work has included preparing phytosanitary certificates in TRACES, coordinating customs agency activities, and supporting clearance for UK shipments.
Experience
Work history, roles, and key accomplishments
Lead a 12-person international customs team, coordinating daily operations, coaching and employee development. Monitor KPIs, quality and productivity, and oversee UK customs declarations and procedures.
Customs Agent / Manager
Fresh Express Belgium
Nov 2023 - Nov 2025 (2 years)
Handled customs clearance under transit procedures and supported related documentation. Coordinated customs agency activities, including permits, onboarding and training new employees.
Customs Agent
RGW Express Sp. z o.o.
Jun 2022 - Oct 2023 (1 year 4 months)
Verified and validated customs documentation and prepared declarations under different customs procedures. Communicated with Customs Offices and clients to support clearance processes.
Team Leader – E-commerce Customs Agency
UPS Polska
Apr 2021 - May 2022 (1 year 1 month)
Led an e-commerce customs clearance team, assigning work and supervising daily operations. Monitored quality, delays and operational issues, and prepared reports against quality standards.
Customs Agent – Brexit Import Team
UPS Polska
Oct 2020 - Apr 2021 (6 months)
Reviewed import documentation for UK shipments and used warehouse systems to support clearance. Coordinated with Customs Offices and clients and checked documentation for legality and compliance.
Prepared customs clearance documentation and monitored shipment status. Communicated with clients and Customs Offices and provided guidance on customs regulations and procedures.
Education
Degrees, certifications, and relevant coursework
University of Life Sciences in Lublin
Commodity Science – Trade and Customs Services
2010 - 2014
Studied Commodity Science with a focus on Trade and Customs Services from 2010 to 2014.
Tech stack
Software and tools used professionally
Availability
Location
PolandAuthorized to work in
Salary expectations
Job categories
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