Uladzislau Hryn
@uladzislauhryn
Clearance Broker at FedEx reviewing customs declarations and shipment data to catch discrepancies and verify accuracy.
PolandWhat I'm looking for
At FedEx, I review customs documentation and shipment data to identify missing or inconsistent information and verify declaration accuracy. I also resolve discrepancies with customers and customs authorities while monitoring duties and tax payments.
At Lockus Sp. z o.o. / Canal+ project, I managed customer inquiries and supported daily service operations. I’m interested in data quality, operations, research, AI data, and back-office roles.
Experience
Work history, roles, and key accomplishments
Review customs documentation and shipment data to identify missing or inconsistent information and verify declaration accuracy. Resolve documentation discrepancies with customers and customs authorities while monitoring duties and tax payments.
Customer Services Specialist
Lockus Sp. z o.o.
Oct 2023 - Jun 2026 (2 years 8 months)
Managed customer inquiries and supported daily service operations, providing clear assistance and resolving service-related issues. Built long-term customer relationships and escalated complex cases when additional support was required.
Receptionist
Hotel Kossak
Aug 2023 - Sep 2023 (1 month)
Handled reservations, inquiries, and front-desk support while providing information and assistance to guests.
Receptionist
Krakowska Jaskinia Solna
Nov 2022 - Dec 2022 (1 month)
Supported international customers at reception and promoted services through social media.
Product Specialist
Stowarzyszenie Rozwoju Orienteeringu
Dec 2021 - Feb 2022 (2 months)
Compared domestic and international proposals and conducted detailed analyses.
Education
Degrees, certifications, and relevant coursework
University of the National Education Commission, Kraków
Bachelor's Degree, Tourism and Recreation
Grade: 4.5
Bachelor's degree in Tourism and Recreation with a focus on International Tourism, completed in July 2023 with a GPA of 4.5.
Tech stack
Software and tools used professionally
Availability
Location
PolandAuthorized to work in
Salary expectations
Job categories
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