
Karyn Misquitta
@karynmisquitta
Team leader at Credit Suisse who guided team performance and introduced volume-tracking heat maps for management.
What I'm looking for
At Credit Suisse, I led the PresTech team and compiled productivity data into monthly reports. I conducted performance reviews and coached team members, and used those reviews to identify improvements and support training.
As PresTech Workflow Coordinator at Credit Suisse, I allocated work across teams in Warsaw, London, and New York, and worked with management on SOPs and training materials. At Volubus, I identify tourism transport partnerships, monitor client and partner SLAs, and conduct SEO analysis.
Experience
Work history, roles, and key accomplishments
Operations Specialist
Volubus
Jan 2023 - Present (3 years 10 months)
Identified and established partnerships in the tourism transport industry, monitored compliance SLAs, and conducted SEO analysis. Collaborated with cross-functional teams and acted as first line of contact for clients and partners.
Contributed to accurate, data-driven reporting for decision-making and designed processes to enhance departmental efficiency. Assisted in recruitment and onboarding activities and achieved positive leadership feedback on cross-functional projects.
PresTech Team Leader
Credit Suisse
Aug 2022 - May 2024 (1 year 9 months)
Provided leadership, direction, and feedback to align with objectives and drive productivity. Compiled team productivity data into monthly reports, conducted performance reviews, and implemented strategies to enhance team performance.
PresTech Workflow Coordinator
Credit Suisse
Feb 2017 - Jul 2022 (5 years 5 months)
Managed client relationships and assessed work requests for length and skill requirements. Allocated work to local and international teams, created SOPs and training material, and resolved workflow issues to minimize disruption.
Processed invoices related to client properties in London, recorded and compared invoices with forecasts, and ensured timely approval to meet payment cycles.
Administrative Assistant
Magna Trading Ltd.
Jun 2014 - Nov 2014 (5 months)
Responsible for document management, filing, and archiving. Maintained records for petty cash and cash floats, made journal entries into Tally, performed bank reconciliation, and coordinated client and internal meetings.
Education
Degrees, certifications, and relevant coursework
Akademia Finansów i Biznesu Vistula
Master's, Economics
Completed a Master's degree in Economics from Akademia Finansów i Biznesu Vistula, class of 2020.
St. Andrews College of Arts, Science and Commerce
Bachelor's, Management Studies
2010 - 2014
Grade: Distinction
Earned a Bachelor's degree in Management Studies with distinction in a research thesis on social media marketing and creating an online presence.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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