Rae Frank

Assists with the collection, maintenance, propagation, and evaluation of plant germplasm to support crop improvement and agricultural research. Performs plant tissue culture activities, including media preparation, sterilization, plantlet transfer, multiplication, and acclimatization.

Handled customer inquiries via phone, email, or chat, providing solutions and information. Troubleshot and resolved product or service issues, ensuring customer satisfaction.

Answered a constant flow of customer calls with minimal wait times. Updated account information to maintain customer records and offered advice and assistance to customers, paying attention to special needs or wants.

Prepared merchandise for the sales floor by pricing or tagging and helped customers locate products. Provided positive first impressions to welcome existing, new and potential customers.

Improved test scores by focusing on reading comprehension, math, and critical thinking skills through one-on-one tutoring sessions. Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.

Completed an internship with the Fisheries Division, gaining experience in fisheries data collection, environmental assessments, and public awareness.

Participated in a Sustainable Agriculture Farmer Field School in the Kalinago Territory, focusing on research and development.

Pursued an Associate's Degree in Geography, focusing on geographic concepts and applications.

Pursued an Associate's Degree in Biology, covering foundational biological principles and laboratory techniques.

Completed a Computer Coding Workshop Level 1, covering introduction to website development with HTML, CSS, JavaScript, and PHP.

Completed high school education, earning a High School Diploma and passing CSEC examinations in multiple subjects.