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Shania Walsh

@shaniawalsh

Customer Service Representative at WeForward who resolved customer inquiries and coordinated deliveries.

At WeForward, I resolved customer inquiries, processed cash, credit card, and cheque transactions, and coordinated with dispatch to ensure timely deliveries.

At Medicus Diagnostic Inc., I delivered customer service in a healthcare environment, processed payments for laboratory services, and maintained patient and administrative records. I also prepared laboratory reports using Microsoft Word and Ramsoft.

At DEPEX COLOR LAB, I produced printed graphics, stickers, and textile designs, including vehicle wraps, billboards, banners, and signage. I also assisted with installations of commercial signage and vehicle wraps.

Experience

Work history, roles, and key accomplishments

Print Production Worker

DEPEX COLOR LAB

Produced printed graphics, stickers, and textile designs, and printed vehicle wraps, billboards, banners, and signage. Assisted with installation and maintained production quality.

Print Production Graphic Design Installation Quality Control

Customer Service Representative and Courier Agent

WeForward

Collected payments, managed inventory, processed cash and card transactions, and resolved customer inquiries. Coordinated with dispatch to ensure timely deliveries.

Customer Service Payment Processing Inventory Management Dispatch Coordination Record keeping

Administrative Assistant

Botfox

Booked persons employed in the real estate sector for training through a friend adding campaign via social media.

Social Media Administrative Support

Medical Laboratory Assistant

Medicus Diagnostic Inc.

Processed customer payments for laboratory services, transported samples, prepared examination rooms, and maintained accurate patient and administrative records. Delivered professional customer service in a fast-paced healthcare environment.

Customer Service Microsoft Word RamSoft Record keeping Laboratory Procedures