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Radhika Sharma

@radhikasharma2

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Senior Product Owner with expertise in digital solutions and user-centric products.

India

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What I'm looking for

I am looking for a role that fosters innovation, collaboration, and growth opportunities in product management.

I am a Senior Product Owner with over 9.6 years of experience in developing innovative digital solutions across B2B industries. My expertise lies in translating complex business challenges into user-centric products that significantly enhance customer satisfaction, adoption, and operational efficiency. At Successive Digital, I have successfully led multiple key accounts, driving measurable improvements through targeted solutions and agile methodologies.

One of my notable achievements includes increasing customer satisfaction scores by 75% for a media planning platform by implementing voice of customer programs. I have also accelerated client onboarding for global brands by developing market-specific feature prioritization strategies. My technical acumen is demonstrated through the successful implementation of machine learning models for a remote health monitoring solution, achieving over 95% accuracy in critical health metrics.

With a strong foundation in product management, user research, and cross-functional team leadership, I am passionate about leveraging technology to create impactful solutions. I continuously seek opportunities to innovate and improve processes, ensuring that products not only meet but exceed user expectations.

Experience

Work history, roles, and key accomplishments

Current

Senior Product Owner

Current

Successive Digital

Jan 2022 - Present (3 years 5 months)

Increased customer satisfaction score by 75% by implementing voice of customer programs and delivering targeted solutions. Accelerated client onboarding across EMEA, APAC & US regions with 5 new global brands by developing client and market-specific feature prioritization strategies and user-centric enhancements.

Product Management User Research Agile Methodologies Stakeholder Management Workflow Automation JSON Jira Confluence

Product Owner

Successive Digital

Nov 2018 - Dec 2021 (3 years 1 month)

Expanded platform adoption across diverse markets by developing self-service customization capabilities. Integrated Microsoft Teams collaboration features into the briefing solution, eliminating context switching between applications, resulting in 25% faster brief approval time and improved team collaboration.

Product Ownership API Integration Regression Testing Jira Confluence Microsoft Teams

Senior Associate Consultant

Infosys Limited

Aug 2015 - Oct 2018 (3 years 2 months)

Developed standardized training modules for new team members, cutting onboarding time by 8.2%, resulting in faster productivity ramp-up. Spearheaded requirement documentation for Oracle Siebel CRM transformation initiative, enhancing customer experience and reducing order processing time by 30% through seamless system integration.

CRM Order Management System Integration Training Development Stakeholder Management Oracle Siebel Integration SQL

Education

Degrees, certifications, and relevant coursework

International Management Institute, Delhi

MBA, Marketing

Completed a Master of Business Administration with a specialization in Marketing. Gained expertise in strategic marketing, consumer behavior, and market analysis.

Guru Gobind Singh Indraprastha University

B.Tech, Computer Science

Obtained a Bachelor of Technology in Computer Science. Developed a strong foundation in computer science principles, including programming, data structures, and algorithms.