At Remove and Replace Solar, I directed project lifecycles for residential and commercial solar installations, coordinating work from initial estimates through permitting, scheduling, quality assurance, and final authorization. I optimized production workflows and schedules, managed vendor relationships and procurement, and served as a liaison among homeowners, field teams, and other partners to resolve on-site contingencies.
At Evolent, I handled customer calls about health plan benefits, claims, and eligibility, and resolved escalated inquiries.
At National Abortion Federation, I provided confidential hotline counseling and referrals to healthcare and social services.
Earlier, at TLC Connections, I coordinated services and records for clients, and at Getinge I supported executive leadership and office operations. Across these roles, I’ve worked in administration, customer support, healthcare, and project coordination.
