Rachel Hicks
@rachelhicks1
Experienced PMO project lead driving global HR program delivery and stakeholder alignment.
United StatesWhat I'm looking for
I am an experienced PMO Project Lead with a strong track record delivering global HR portfolios, programs, and large-scale change initiatives. I lead end-to-end project delivery, design reporting frameworks and templates, manage stakeholder relationships at the C-suite level, and drive risk mitigation and governance to ensure projects meet scope, timeline and success criteria.
Previously I coordinated major HR programs and diversity initiatives, and earlier managed hotel operations and unionized teams, demonstrating strengths in resource design, vendor and contract management, communications, and process transformation. I am pursuing a Project Management Certificate and bring proven results in program execution, portfolio rebranding, and cross-functional leadership.
Experience
Work history, roles, and key accomplishments
Owned a global HR project portfolio, leading end-to-end delivery of cross-functional initiatives that improved reporting, pipeline management, and PMO methodology while engaging C-suite stakeholders and mitigating program risks.
Project Coordinator
Cerner Corporation
Apr 2017 - Oct 2022 (5 years 6 months)
Coordinated HR programs and supported seven C-suite HR executives, delivering major initiatives including Workday implementation and global Diversity & Inclusion programs while managing vendors, contracts, and program logistics.
Guest Services Manager
Kansas City Airport Marriott
May 2014 - Apr 2017 (2 years 11 months)
Led front office operations for a 384-room hotel, managed a 25+ member team and union shuttle staff, and drove process changes during franchise conversion that materially improved guest satisfaction and check-in ranking.
Education
Degrees, certifications, and relevant coursework
Central Michigan University
Bachelor of Science in Business Administration, Hospitality Administration Services
Graduated with a Bachelor of Science in Business Administration with a focus in Hospitality Administration Services in May 2014.
Availability
Location
United StatesAuthorized to work in
Job categories
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