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Rachel Farias

@rachelfarias

English teacher at UNIVERSIDADE DE PERNAMBUCO (UPE) who monitored student progress and supported learners across proficiency levels.

Brazil

Message

What I'm looking for

I’m seeking opportunities with international companies in Customer Success, Customer Support, Student Success, Education Operations, Customer Experience, or related entry-level or associate roles. I’m open to remote work and to international contractor arrangements or employment opportunities in Brazil, with long-term professional development.

At UNIVERSIDADE DE PERNAMBUCO (UPE), I taught English to students across basic, intermediate, and advanced levels. I assessed and monitored progress, followed up on learning needs, and prepared student reports and academic documentation.

At AME, I supported educational institutions through MEC evaluation processes, following up on documentation and applicable requirements. I’m seeking opportunities with international companies in customer or student support, education operations, or related roles.

Experience

Work history, roles, and key accomplishments

English Teacher

Universidade de Pernambuco (UPE)

Jan 2018 - Dec 2023 (5 years 11 months)

Taught English to students across basic, intermediate, and advanced proficiency levels, managing classes of 10 to 22 students. Conducted assessments, monitored progress, and served as a communication link between management and teachers.

English Teaching Assessments Progress Monitoring Reporting Communication Skills Adaptability Organization Microsoft Office Google Workspace

Legal Assistant - Education Sector

AME

Jan 2020 - Dec 2021 (1 year 11 months)

Supported educational institutions in preparing for MEC evaluation processes, assisting with documentation, procedures, and requirements. Monitored legal opinions and accompanied MEC evaluators during institutional evaluations.

Legal Assistance Documentation Regulatory Compliance Communication Skills Follow up

English Instructor

Centro Cultural de Línguas Ltda.

Jan 2012 - Dec 2014 (2 years 11 months)

Taught English to high school students, supported language skill development, and coordinated language-related events. Contributed to students' cultural preparation for international travel through the Ganhe o Mundo program.

English Teaching Event Coordination Student Support Cultural Preparation