Open to opportunities

Vitória de Alencar

@vitriadealencar

Message

Versatile English teacher and manager skilled in sales and customer relations.

Brazil

Message

What I'm looking for

I seek roles where I can combine teaching and operational management, contributing to student outcomes and improving customer relations within a collaborative, growth-oriented team.

I am a versatile professional with extensive experience in English teaching, management, customer service, and sales, fluent in English and a native Portuguese speaker. I have led operations remotely as a General Manager, organized projects and logistics, and developed tailored teaching materials for learners of all ages and levels.

Motivated and proactive, I bring strong communication and leadership skills, hands-on experience in academic coordination and classroom instruction, and practical training as a flight attendant. I am competent with Microsoft Office, experienced in client relations and conflict resolution, and consistently drive improvements in service, sales, and educational outcomes.

Experience

Work history, roles, and key accomplishments

Current

Private English Teacher

Current

Self-employed

Jan 2016 - Present (9 years 9 months)

Planned and delivered personalized English lessons for children, teenagers, and adults, creating bespoke teaching materials to support progress across proficiency levels.

Curriculum Design Lesson planning Classroom Management

General Manager

Duracraft Constructions

Jan 2024 - Jan 2025 (1 year)

Managed internal operations, sales, and customer/partner relations for a remote US-based construction firm; implemented sales and customer service strategies and oversaw project documentation, permits, and logistics.

Operations Management Sales Strategy Customer Service Documentation Social Media Management Scheduling Record keeping

English Teacher

WiseUp

Jan 2019 - Jan 2025 (6 years)

Taught English to students from beginner to advanced levels using varied methodologies and materials; promoted to Academic Coordinator in 2025 for leadership in curriculum and staff coordination.

Curriculum Development Classroom Instruction Student Engagement

Sales Assistant

Livraria Nobel

Jan 2019 - Dec 2019 (11 months)

Assisted customers and conducted sales, organized inventory, restocked items, and maintained store displays and cleanliness to support retail operations.

Customer Service Sales Inventory Management Merchandising Display

Administrative Intern

Court of Justice of São Paulo

Jan 2018 - Dec 2018 (11 months)

Supported administrative tasks at the state court, organizing files, assisting the public, and maintaining documentation to streamline office operations.

Administrative Support Document Management Organization