Rachel Fairfax
@rachelfairfax
Veterinary Technician focused on clinical support, client education, and driving compliance through clear communication.
What I'm looking for
I am a Veterinary Technician with hands-on clinical and diagnostic experience supporting examinations, laboratory testing, and medical treatments. I partner closely with veterinarians and pharmaceutical representatives to ensure accurate medication handling and product usage.
I excel at client communication and education, building trust that increases compliance and repeat business. I have a proven record of clear follow-up and explaining treatment plans and aftercare to pet owners.
My background includes roles at Clinton Veterinary Hospital and Upper Marlboro Veterinary Hospital, plus ongoing pet care work through Rover, which strengthened my client-service and relationship-building skills. I am currently pursuing an Associate of Applied Science in Business Administration to expand my skills in operations, customer relations, and sales support.
I bring strong organizational and record-keeping abilities, familiarity with medication protocols (including Zoetis products), and a commitment to combining clinical competence with excellent client service to improve patient outcomes and practice compliance.
Experience
Work history, roles, and key accomplishments
Veterinary Technician
Clinton Veterinary Hospital
Feb 2025 - Present (7 months)
Assist in medical examinations, diagnostics, and treatments while educating pet owners on treatment plans and product use to improve compliance and outcomes.
Provided reliable pet care services including drop-in visits, walking, and feeding while building repeat client relationships through strong communication and service.
Veterinary Technician
Upper Marlboro Veterinary Hospital
May 2024 - Feb 2025 (9 months)
Assisted with medical procedures, prepared medications, and collected diagnostic samples while educating clients on product benefits and proper medication handling.
Education
Degrees, certifications, and relevant coursework
College of Southern Maryland
Associate of Applied Science, Business Administration
Pursuing an Associate of Applied Science in Business Administration to develop operations, customer relations, and sales support skills.
Purdue University
Completed coursework via distance learning with studies concluded in May 2024.
La Plata High School
High School Diploma, High School Diploma
Grade: GPA: 3.6
Graduated cum laude in June 2023 with a Certificate of Merit and a GPA of 3.6.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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