Molly Grzywacz

Educated pet owners on treatment plans, medications, diagnostics, and follow-up care by translating complex medical information into clear guidance. Maintained accurate patient records in veterinary software and coordinated care with veterinarians and support staff to ensure continuity and positive outcomes.

Supported veterinary specialists with patient intake, diagnostics, treatments, and procedural preparation. Educated clients on treatment plans and long-term management, maintained detailed medical records, and trained nursing staff to improve workflow efficiency and procedural consistency.

Served as a primary client point of contact by providing guidance and education on patient care recommendations and hospital services. Managed medical documentation and record accuracy, supported specimen handling and scheduling, trained new staff on documentation workflows, and helped improve processes for greater efficiency and accuracy.

Assisted veterinarians and technicians with routine clinical procedures and patient care while maintaining organized, accurate medical records. Supported front-office operations with phone communication and scheduling, and prepared treatment areas and assisted with specimen-related tasks.

Coordinated educational programs and managed daily office operations, ensuring organized records and professional client communication. Handled animal-program inquiries and supported program administration through timely, accurate information management.

Earned a Bachelor of Arts in English with a Business Writing concentration.

Completed veterinary technology coursework.