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Racheal Alphonso

@rachealalphonso

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Customer service and content specialist skilled in cold calling, client engagement, and digital content strategy.

Nigeria

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What I'm looking for

I seek a role combining client-facing outreach and digital content creation in a collaborative company that values growth, clear goals, and opportunities to convert leads into customers.

I am a motivated customer service and cold-calling specialist with strong experience in real estate client engagement and relationship building. I consistently manage high volumes of inbound and outbound calls, maintain accurate records, and schedule appointments to support sales conversions.

As a remote digital content creator, I developed and executed content strategies, calendars, and style guides that contributed to measurable revenue and engagement increases. I create blogs, social posts, videos, and graphics using tools like Adobe Creative Suite, Canva, and Final Cut to ensure brand consistency and audience growth.

I bring administrative experience from front-desk and secretary roles, providing executive support, calendar management, and meeting coordination. I seek opportunities where I can combine customer-facing outreach, content development, and CRM-driven lead generation to drive business results.