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Rachael Solmaris

@rachaelsolmaris

Healthcare scheduling and family services coordinator focused on organized program management and precise patient support.

United States
Message

What I'm looking for

I’m looking for a healthcare operations role where I can own scheduling accuracy, program management, and clear reporting. I thrive in environments that value strong policy, training, and coordinated communication that improves patient and family experiences.

I’m a policy-minded, people-motivated healthcare scheduling and family services professional who brings strong leadership, exemplary communication, and meticulous organization to every shift. I’m known as a hard-working, cool-headed, and confident teammate who stays self-motivated while managing multiple priorities.

At Seattle Children’s Hospital Heart Center, I coordinate resource scheduling within clinic guidelines and in coordination with other services using intricate scheduling tools. I maintain and improve results by adhering to departmental best practices, while verifying and registering patients in EPIC and setting families up with My Chart.

Over the years, I’ve strengthened clinic operations by developing and maintaining tools, policies, and training materials that support interdepartmental improvement. I’ve interviewed, trained, and managed orientation for Family Services Coordinator positions, and I’ve led scheduling-centered processes that centralize communication, support data management, and improve follow-through.

Previously, with Pediatric Cardiology of Alaska at a Seattle Children’s clinic, I oversaw complex patient care tasks including registration, scheduling, and checking in appointments and ancillary procedures. Earlier, as a Resident Assistant at Saint Mary’s University of Minnesota, I implemented policies, handled sensitive information discreetly, wrote detailed objective reports, and contributed to ongoing training and process improvements—helping create a welcoming, inclusive residence hall environment.

Experience

Work history, roles, and key accomplishments

PA

Family Services Coordinator

Pediatric Cardiology of Alaska

Jan 2017 - Sep 2025 (8 years 8 months)

Oversaw complex pediatric cardiology patient care operations including registration, scheduling, and appointment check-ins for clinic services and ancillary procedures. Coordinated internal and external follow-up appointments, managed clinic communications and data, implemented triage processes for inbound inquiries, and developed training materials and procedures to improve interdepartmental oper

SM

Resident Assistant

Saint Mary’s University of Minnesota

Jan 2014 - Jan 2017 (3 years)

Implemented residence hall policies and regulations while coordinating activities that supported community retention, engagement, and a welcoming environment. Handled sensitive resident information discreetly and wrote detailed, objective reports for professional staff review, including creating training materials to support ongoing Resident Assistant education.

Education

Degrees, certifications, and relevant coursework

Saint Mary's University of Minnesota logoSM

Saint Mary's University of Minnesota

Bachelor of Arts, Literature with Writing Emphasis

Activities and societies: Dean’s List; Honors Program Participant

Earned a Bachelor of Arts in Literature with a Writing Emphasis, with Dean’s List recognition and participation in the Honors Program.

Tech stack

Software and tools used professionally

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