I'm seeking a job that offers growth opportunities, challenges me to learn new skills, and allows me to make a meaningful impact. A supportive work culture and the chance to collaborate with motivated teams are also important to me
Race Jimenez
@racejimenez
I am a Customer Care Specialist from Philippines
PhilippinesWhat I'm looking for
With a diverse and dynamic career spanning several industries, I have honed a versatile skill set that revolves around exceptional customer support, project management, and technical expertise.
Throughout my journey, I've consistently showcased strong communication skills, adept problem-solving abilities, and a dedication to fostering productive relationships. My capacity to manage project lifecycles and drive exceptional client engagement is underpinned by my technical acumen and an unwavering focus on achieving excellence.
I look forward to leveraging my multifaceted expertise to contribute to [company name] and its mission, combining my passion for customer support, project management, and technical proficiency to drive success.
Experience
Customer Service / Subject Matter Expert
VXI Global Holdings
Nov 2017 - Oct 2020 (2 years 11 months)
I started as a customer service agent for Comcast/Xfinity. I handled technical and billing calls as
well as retention and sales. After a few years, I was promoted to Subject Matter Expert to support and
provide product-specific guides to new agents.
Tech Support
teleperformance
Jun 2014 - Oct 2017 (3 years 4 months)
Worked for Comcast/Xfinity purely as a technical support representative for more than three years
Tech stack
Learn about the tools and technologies that Race likes to use.
Availability
Location
Authorized to work in
Social media
Job categories
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