Looking for a job

Race Jimenez

@racejimenez

Message

I am a Customer Care Specialist from Philippines

Philippines

Message

What I'm looking for

I'm seeking a job that offers growth opportunities, challenges me to learn new skills, and allows me to make a meaningful impact. A supportive work culture and the chance to collaborate with motivated teams are also important to me

With a diverse and dynamic career spanning several industries, I have honed a versatile skill set that revolves around exceptional customer support, project management, and technical expertise.

Throughout my journey, I've consistently showcased strong communication skills, adept problem-solving abilities, and a dedication to fostering productive relationships. My capacity to manage project lifecycles and drive exceptional client engagement is underpinned by my technical acumen and an unwavering focus on achieving excellence.

I look forward to leveraging my multifaceted expertise to contribute to [company name] and its mission, combining my passion for customer support, project management, and technical proficiency to drive success.

Experience

Work history, roles, and key accomplishments

Customer Service / Subject Matter Expert

VXI Global Holdings

Nov 2017 - Oct 2020 (2 years 11 months)

I started as a customer service agent for Comcast/Xfinity. I handled technical and billing calls as
well as retention and sales. After a few years, I was promoted to Subject Matter Expert to support and
provide product-specific guides to new agents.

Customer Service