Open to opportunities

Quetura Alexandra Nogueira

@queturaalexandranogu

Message

Customer-focused business communications student delivering hospitality sales and client-relations excellence.

Angola

Message

What I'm looking for

I seek roles where I can leverage my hospitality experience, sales and account management skills, and language proficiency to grow clients and drive organizational results.

I am a Business Communications and Languages student with practical experience in hotel customer service and commercial sales roles. I combine strong communication, leadership, and teamwork skills with a proactive approach to meeting organizational goals.

In hospitality I managed reservations, reception duties, event booking logistics and guest safety while providing tailored client solutions and maintaining professional etiquette. In commercial roles I source and cultivate business opportunities, prepare proposals, negotiate, manage portfolios and support after-sales to boost client loyalty.

I hold certifications in front desk operations, reception etiquette and translation training, and I am proficient in Portuguese, English, and French. I seek roles where I can apply my customer-service expertise, commercial acumen and language skills to drive client satisfaction and business growth.

Experience

Work history, roles, and key accomplishments

Current

Commercial Representative

Current

Liralink Tecnologia

Jan 2025 - Present (9 months)

Identify and cultivate business opportunities, acquire new clients, manage portfolio, prepare commercial proposals, oversee negotiations and provide after-sales support; prepare documentation for public tenders to ensure legal and technical compliance.

Business Development Negotiation Client Management Proposal Writing Cross Functional Collaboration

Event Reservations Secretary

Hotel Diamante

Jan 2022 - Jan 2024 (2 years)

Managed event bookings and reservations, communicated availability and pricing to clients, coordinated event requirements including rooms, AV equipment and additional services to ensure successful events and client satisfaction.

Customer Service Event Coordination Client Communication Scheduling Sales Support

Receptionist / Interpreter

Hotel Diamante

Jan 2021 - Jan 2022 (1 year)

Served as front-desk receptionist providing guest services, ensured safety and access control, and delivered interpretation/translation support to facilitate guest communications and satisfaction.

Front Desk Operations Guest Service Security Awareness Interpretation Translation Multilingual Communication Hospitality

Sales Representative

Academia de Rede de Negócios

Jan 2020 - Jan 2021 (1 year)

Promoted company products/services through proactive customer engagement, developed persuasive communication strategies and secured sales by presenting value propositions effectively.

Promotion Customer Engagement Persuasion Lead Generation Product Presentations Relationship Building