Open to opportunities

Queeny Halina

@queenyhalina

Message

I support busy entrepreneurs with organized calendars, administrative tasks, and digital communication.

Philippines

Message

What I'm looking for

I’m looking for an entry-level virtual assistant role supporting busy entrepreneurs with administrative tasks, calendar management, and digital communications. I value proactive communication, fast learning, flexible schedules, and remote work across US, UK, or AU time zones.

I’ve supported customers at Alorica Inc. Philippines through phone, email, and chat, resolving inquiries, complaints, billing questions, payments, service changes, orders, returns, and refunds.

I also maintained accurate customer information and developed a professional, timely communication style while handling customer needs.

After working as a production and machine operator in Taiwan, I’m now seeking an entry-level virtual assistant role where I can bring calendar management, Google Workspace, Canva, ChatGPT, proactive communication, and strong attention to detail to busy entrepreneurs.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Alorica Inc.

Dec 2015 - Dec 2016 (1 year)

Responded to customer inquiries via phone, email, and chat, resolving issues professionally. Assisted with billing, payments, service changes, orders, returns, and refunds while maintaining accurate customer information.

Customer Service Problem Solving Billing Support Order Processing Data Management