Queeny Binaseng

I am an E-commerce Specialist with a strong focus on helping merchants thrive in the digital marketplace. Currently, I serve as a Senior Support Advisor at IntouchCX, where I leverage my expertise in operational support, problem-solving, and technical troubleshooting to enhance both merchant and customer satisfaction. My role involves delivering strategic guidance and fostering a collaborative team environment that drives operational excellence.

With a proven track record in sourcing, inventory management, and vendor support, I have successfully reduced resolution times while mentoring junior staff. My deep understanding of digital commerce trends allows me to bridge the gap between merchants and platform operations, ensuring smooth transactions and timely deliveries. I am passionate about driving merchants' success and thrive in dynamic environments where agility and collaboration are key.