Looking for a job

Queenie User

@queenieuser2

Customer Service Representative at Papa’s Pizza who handled orders, resolved complaints, and followed up on delivery issues.

Ghana

Message

What I'm looking for

I'm seeking a remote, full-time or contract Customer Service Representative, Customer Support Specialist, Client Support, or Customer Success role with an international company.

At Papa’s Pizza, I handled customer orders, inquiries, complaints, and service requests in a busy customer-facing environment. I resolved concerns, monitored order and delivery timelines, and followed up when issues affected customers.

At Noel Christmas Lights Professional, I handled customer inquiries and followed up on client needs while coordinating communication between customers and the team. I also conducted market research and supported client outreach, proposals, and sales activities.

Experience

Work history, roles, and key accomplishments

Manager

Noel Christmas Lights Professional

Jan 2024 - Mar 2026 (2 years 2 months)

Managed daily operations and coordinated team activities to meet deadlines and performance targets. Handled customer inquiries, resolved service issues, and implemented operational improvements to strengthen productivity and service quality.

Customer Service Team Coordination Operations Management Problem Solving Communication Skills

Research Marketing Assistant

Noel Christmas Lights Professional

Jan 2024 - Mar 2026 (2 years 2 months)

Conducted market research to identify customer trends and business opportunities. Engaged with clients to understand requirements, prepared proposals, and supported sales and marketing activities.

Market Research Client Relations Sales Support Communication Skills Proposal Preparation

Customer Service Representative

Papa's Pizza

Jan 2021 - Dec 2023 (2 years 11 months)

Handled customer orders, inquiries, complaints, and service requests in a busy environment. Resolved concerns professionally, monitored delivery timelines, and communicated clearly with customers and internal teams to ensure accurate service.

Customer Service Complaint Resolution Order Processing Communication Skills Problem Solving

Marketing Assistant

Papa's Pizza

Jan 2023 - Apr 2023 (3 months)

Supported marketing campaigns and customer engagement activities. Assisted with social media engagement and promotional communication, focusing on customer retention and sales growth.

Marketing Social Media Customer Engagement Communication Skills