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Quamena FynnQF
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Quamena Fynn

@quamenafynn

IT Support Specialist at Elvitronix Company Limited who assisted with network troubleshooting and monitored system performance.

Ghana
Message

At Elvitronix Company Limited, I assisted with troubleshooting network connectivity problems and monitored system performance to identify potential issues.

At GCB Bank Plc, I addressed customer concerns and supported timely resolutions. I also oversaw digital marketing activities and monitored their alignment with the communication strategy.

Experience

Work history, roles, and key accomplishments

EL

IT Support Specialist

Elvitronix Company Limited

Sep 2024 - Dec 2025 (1 year 3 months)

Assisted in troubleshooting network connectivity problems, enhancing communication efficiency across departments. Monitored system performance to identify potential issues.

GP

Digital Support Officer/Customer Service Rep

GCB Bank Plc

Nov 2023 - Nov 2024 (1 year)

Provided exceptional customer service, addressing concerns promptly and ensuring timely resolution, boosting overall client satisfaction. Oversaw digital marketing activities and monitored alignment with overall communication strategy.

Education

Degrees, certifications, and relevant coursework

IT

IPMC College of Technology

High School Diploma, General Studies

Completed a High School Diploma at IPMC College of Technology in Accra, Circle.

SS

Sokode Senior High School

High School Diploma, Home Economics

Studied Home Economics at Sokode Senior High School in Sokode, Volta Region.

RS

Rijnbeek Catholic School

High School Diploma, General Studies

Attended Rijnbeek Catholic School in Have, Volta Region.

Tech stack

Software and tools used professionally

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