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Nana Gyau

@nanagyau

Computer science graduate specializing in IT support and cybersecurity fundamentals.

Ghana
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What I'm looking for

I seek hands-on IT roles focused on support, systems administration, or entry-level cybersecurity in collaborative teams that value learning and professional growth.

I am a BSc Computer Science graduate with hands-on experience in IT support, e-banking troubleshooting, and website management. I combine technical troubleshooting, customer-facing support, and a commitment to security best practices developed through internships and a role at a major bank.

At Ghana Commercial Bank I worked as an I.T. Technician in the Alternate Channel Unit, resolving mobile and internet banking issues, providing phone-based technical support, and performing diagnostics. Previously, I supported information systems at Bedita Pharmacy where I managed the company website, prepared customer bills, and maintained product availability updates.

I hold multiple IBM cybersecurity certificates covering tools, compliance frameworks, roles and operating system security, and network/database vulnerabilities. I am a quick learner, strong communicator, and collaborative team player who seeks opportunities to grow in IT support, systems administration, and cybersecurity.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

University of Ghana logoUG

University of Ghana

Bachelor of Science, Computer Science

2017 - 2021

Completed a Bachelor of Science in Computer Science at the University of Ghana from September 2017 to October 2021, focusing on software and database development.

MS

Mfantsipim School

High School Diploma, Secondary Education

2014 - 2017

Attended Mfantsipim School from 2014 to 2017 for secondary education, completing final-level studies prior to university.

Tech stack

Software and tools used professionally

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Nana Gyau - IT Technician - Ghana Commercial Bank | Himalayas