Nana Gyau

I am a BSc Computer Science graduate with hands-on experience in IT support, e-banking troubleshooting, and website management. I combine technical troubleshooting, customer-facing support, and a commitment to security best practices developed through internships and a role at a major bank.

At Ghana Commercial Bank I worked as an I.T. Technician in the Alternate Channel Unit, resolving mobile and internet banking issues, providing phone-based technical support, and performing diagnostics. Previously, I supported information systems at Bedita Pharmacy where I managed the company website, prepared customer bills, and maintained product availability updates.

I hold multiple IBM cybersecurity certificates covering tools, compliance frameworks, roles and operating system security, and network/database vulnerabilities. I am a quick learner, strong communicator, and collaborative team player who seeks opportunities to grow in IT support, systems administration, and cybersecurity.