Open to opportunities

Qizer Khan

@qizerkhan

Message

E-commerce and logistics specialist driving operational efficiency and scalable last-mile delivery.

Saudi Arabia

Message

What I'm looking for

I seek a role where I can lead scalable e-commerce/logistics operations, improve delivery KPIs using AI-driven tools, collaborate with 3PLs, and drive operational efficiency and growth.

I am an e-commerce and logistics specialist with 4+ years of hands-on experience at brands including Flipkart and Gold Apple, focused on end-to-end operations and last-mile delivery excellence.

I have led initiatives that improved operational performance by 25–30%, managed 1,000+ daily orders with consistent SLA achievement, and implemented AI-driven route and workload optimizations that cut delays by 20%+.

At Gold Apple I helped build scalable workflow systems supporting 2x order growth and strengthened 3PL collaboration to improve delivery turnaround times by up to 20%. In prior roles I reduced CPP by 15% and maintained a 95% on-time delivery rate through process improvements and tighter partner coordination.

I bring strong cross-functional coordination, KPI tracking, warehouse and dispatch planning, and a pragmatic approach to operational problem-solving to help teams scale reliably and improve customer fulfillment metrics.

Experience

Work history, roles, and key accomplishments

Current

Operations Lead Specialist

Current

Gold Apple

Jan 2026 - Present (2 months)

Built scalable workflows to support 2x order growth while maintaining service quality and improved delivery turnaround time by 20% through strengthened 3PL collaboration. Implemented daily task allocation and shift coordination enabling the warehouse to handle 30–40% higher order volumes without delays.

E Commerce Operations 3PL Management Last Mile Delivery Workflow Optimization KPI Tracking

E-commerce Operations Administrator

Gold Apple

Jul 2025 - Dec 2025 (5 months)

Managed end-to-end e-commerce logistics in Qatar and achieved a 95% on-time delivery rate while reducing cost-per-delivery by 15% through route and dispatch optimizations. Improved delivery turnaround by 18–20% via stronger 3PL coordination.

Order Processing Dispatch Coordination 3PL Coordination Performance Monitoring Cost Optimization SLA Management Logistics Coordination

Operations Specialist

Khadoom AI

Nov 2024 - Aug 2025 (9 months)

Used AI-driven workload predictions and route optimization to prevent SLA breaches and reduce delivery delays by 20%+, improving issue resolution and delivery turnaround. Coordinated drivers and operations teams for accurate tracking and faster resolution.

SLA Management

Operations Specialist

Flipkart

Jun 2024 - Oct 2024 (4 months)

Managed high-volume e-commerce operations for 1,000+ daily orders and improved operational efficiency by 25–30% through workflow gap identification and strengthened cross-functional coordination. Oversaw last-mile delivery coordination and order processing.

Last Mile Delivery Process Improvement Cross Functional Collaboration KPI Tracking

E-commerce Operations Coordinator

Flipkart

Jan 2023 - Jul 2024 (1 year 6 months)

Supported order lifecycle management, ensured compliance with operational SOPs and improved dispatch accuracy by maintaining clear communication between warehouse staff, logistics teams, and delivery partners.

Order Management Communication