Open to opportunities

Qasim Waqas

@qasimwaqas

Message

I support remote patient communication, appointment coordination, follow-ups, and CRM-based client tracking.

Pakistan

Message

What I'm looking for

I'm seeking remote client support and outreach roles where I can handle communication, follow-ups, coordination, CRM tracking, and lead engagement in a structured professional environment.

I've supported inbound and outbound patient communication at Nova Adept, handling appointment coordination, follow-ups, voicemail management, and organized call logs.

I'm comfortable using Nexhealth, Weave, and LogMeIn to support remote coordination, maintain patient data, and track client interactions. Through self-learning, I've also practiced cold calling, lead engagement, sales funnels, and conversion basics.

As an MBBS student, I bring structured communication, scientific reasoning, data interpretation, and a professional approach to confidential client engagement.

Experience

Work history, roles, and key accomplishments

Patient Support Associate

Nova Adept

Nov 2024 - Nov 2025 (1 year)

Assisted in outbound and inbound patient communication workflows, including appointment coordination, follow-ups, and voicemail management. Maintained patient data and call logs, and used CRM tools for tracking and organization.

CRM Active Listening Data Entry Scheduling Lead Follow Up