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Pushkar AgarwalPA
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Pushkar Agarwal

@pushkaragarwal1

Sales and training professional driving dealer growth, process improvement, and customer satisfaction.

India
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What I'm looking for

I seek a role where I can lead dealer development and training initiatives, drive customer satisfaction, and improve profitability within a growth-focused, operationally disciplined environment.

I am a sales and training professional with extensive experience in automotive sales, dealer development, and process training across Uttar Pradesh. I have delivered process and soft-skills training for Tata Motors workshops, led sales teams for Volkswagen and Mercedes-Benz, and driven customer satisfaction improvements and complaint reduction through Kaizen, Gemba and 5S implementations.

I focus on business development, dealer profitability, and digital initiatives while coaching teams to meet targets and improve productivity. My strengths include end-to-end sales cycle management, training delivery, relationship building, and implementing operational improvements that enhance customer experience and capacity utilization.

Experience

Work history, roles, and key accomplishments

NL

Process Trainer

Novo Management Consulting Pvt Ltd

Feb 2022 - Jul 2025 (3 years 5 months)

Delivered process, Kaizen, Gemba and 5S training across 28 Tata Motors workshops in Uttar Pradesh, driving improvements in customer satisfaction and reducing complaints through on-the-job coaching and digital initiatives.

NL

Process Trainer

Novo Management Consulting Pvt Ltd

Dec 2017 - Jun 2020 (2 years 6 months)

Conducted process and soft-skills training for Tata Commercials workshops, including Kaizen and plant practices, improving workshop productivity and dealer profitability across the region.

Education

Degrees, certifications, and relevant coursework

Sikkim Manipal University logoSU

Sikkim Manipal University

Master of Business Administration, Marketing and Finance

Completed an MBA with specialization in Marketing and Finance.

University of Allahabad logoUA

University of Allahabad

Bachelor of Commerce, Commerce

Completed a Bachelor of Commerce degree focusing on commerce subjects.

UB

Uttar Pradesh Board

Intermediate, Higher Secondary

Completed intermediate (higher secondary) education under the U.P. Board.

Central Board of Secondary Education (CBSE) logoCC

Central Board of Secondary Education (CBSE)

High School Certificate, Secondary Education

Completed secondary (high school) education under the CBSE curriculum.

Tech stack

Software and tools used professionally

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Pushkar Agarwal - Process Trainer - Novo Management Consulting Pvt Ltd | Himalayas