puneet verma
@puneetverma2
Seasoned Spanish translator and business analyst blending AI and language expertise.
What I'm looking for
I am a versatile professional with over 17 years of experience in Spanish translation, language training, business analysis, and team management. I combine linguistic expertise with analytical rigor to deliver precise translations and actionable business insights.
I have leveraged AI tools such as Google AI Studio, Deepseek, and Notebook LM to develop and fine-tune prompts, achieving high accuracy while managing cross-functional projects and reporting to stakeholders. I have a proven record of managing teams and driving process improvements that meet key performance indicators.
My hands-on experience spans technical translation for projects in healthcare and gaming, SOP authoring, QA audits, and conducting training for new and international teams. At Amazon I served as an SME conducting marketplace audits and authored category SOPs; at Accenture I coordinated onshore-offshore collaboration and interpretation support.
I am committed to continuous improvement, knowledge sharing, and using technology to scale quality and efficiency. I aim to apply my blend of language skills, AI experience, and business analysis to drive measurable value for forward-looking teams.
Experience
Work history, roles, and key accomplishments
Spanish Freelancer, Translator & Trainer
Self Employed
Jan 2019 - Present (6 years 11 months)
Provided translation and localization for games and medical/legal documents, delivered Spanish training classes and managed an educational YouTube channel to expand language learning reach.
Business Insight Analyst
411 Locals
Apr 2024 - Aug 2025 (1 year 4 months)
Leveraged AI tools to develop and fine-tune prompts achieving over 90% accuracy, managed a team of 5 and delivered monthly stakeholder reports with actionable insights to track project success.
Provided technical Spanish translation for the Honda project and coordinated between onshore and offshore teams (Banco Sabadell), facilitating interpretation calls to ensure project alignment.
Sr. Catalog Quality Associate
Amazon India Development Center
Sep 2012 - Oct 2018 (6 years 1 month)
Acted as SME and senior verifier for ES and MX marketplaces, authored SOPs, trained international teams, and led audits delivering 100% efficiency and 98.71% reliability in population analyses.
Senior Executive (Operations)
Aegis Limited
Nov 2011 - Jul 2012 (8 months)
Supervised customer service operations, managed escalations and enforced SLAs while setting quality standards and conducting regular audits to monitor team performance.
Monitored and evaluated customer calls against quality parameters, provided feedback to associates and participated in weekly calibration calls with US clients to maintain service standards.
Education
Degrees, certifications, and relevant coursework
VSS Group of Institutions (EIILM University)
Bachelor of Arts, Arts
Awarded a Bachelor of Arts (General) degree covering interdisciplinary humanities coursework.
Jamia Millia Islamia (Centre For European & Latin American Studies)
Advanced Diploma, Spanish Language
Completed an advanced diploma in Spanish language with coursework focused on European and Latin American studies.
Jawaharlal Nehru Academy of Languages (Bharatiya Vidya Bhavan)
Diploma, Spanish Language
Completed a diploma program in Spanish language emphasizing language proficiency and applied translation skills.
Vidya Bharti School (C.B.S.E)
Senior Secondary (12th), Senior Secondary
Completed senior secondary education (Class 12) under the CBSE curriculum.
Vidya Bharti School (C.B.S.E)
Higher Secondary (10th), Secondary
Completed secondary education (Class 10) under the CBSE curriculum.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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