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Prynxess User

@prynxessuser

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Reliable customer service professional skilled in communication, coordination, and operations.

Nigeria

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What I'm looking for

I am seeking a role that combines analysis, coordination, and leadership where I can improve customer experience, streamline processes, and grow professionally.

I am an enthusiastic and reliable professional with hands-on experience supporting operations in a professional business setting. I have successfully managed daily client interactions, resolved complaints, and maintained accurate communication channels to ensure timely information flow.

I implemented feedback collection systems to improve service quality, collaborated with sales teams to deliver seamless customer experiences, and developed comprehensive customer databases to streamline follow-up processes.

I hold a BA in History and International Studies (expected 2025) and bring strong organization, time management, and teamwork skills to roles that combine analysis, coordination, and leadership.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Crystal Gate Consulting

Jan 2021 - Apr 2025 (4 years 3 months)

Managed daily client interactions and resolved complaints, implemented feedback systems to improve service quality, and collaborated with sales to ensure seamless service delivery.

Problem Solving Active Listening Time Management Teamwork CRM