At Zen Business Solutions, I serve as the operational point of contact for 11 international client accounts across Australia, Canada, Dubai, and the Philippines.
I coordinate end-to-end project delivery, facilitate Agile ceremonies, and help a 15-member remote team across marketing, software development, and project operations stay aligned on milestones, timelines, and SLAs.
I've centralized workflow tracking in Zoho One and Jira, built MIS dashboards and KPI scorecards, and use AI tools including ChatGPT, Claude, Perplexity, and Copilot to streamline research, reporting, client documentation, and recurring administrative work.
