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Priyanka User

@priyankauser27

Senior Business Analyst at NC Department of Health and Human Services configuring Rhapsody routes for public health data exchange.

United States

Message

At NC Department of Health and Human Services, I configure and troubleshoot Rhapsody Integration Engine workflows that move public health data between healthcare organizations, DPH, and CDC-facing systems. I support IDSS and the NEDSS Base System, including ELR and eCR processing.

I maintain HL7 v2 routing and transformation logic and use SQL Server, Oracle PL/SQL, and PowerShell to investigate interface transactions and data issues. I also support C#/.NET applications and Windows Server and IIS environments.

Previously, at Elevance Health, Centene Corporation, Best Buy, and Revecore, I worked on healthcare and enterprise data flows, requirements, mappings, and application changes. Across these roles, I supported testing and release validation and documented processes and interface requirements.

Experience

Work history, roles, and key accomplishments

Current

Sr. Business Analyst

Current

NC Department of Health and Human Services

Nov 2023 - Present (3 years)

Led requirements discovery and configured Rhapsody Integration Engine for public health data exchange. Supported disease surveillance systems and coordinated testing and release readiness.

Rhapsody Integration Engine HL7 FHIR C#.NET Framework SQL Server Pl SQL PowerShell Windows Server IIS SFTP SMTP Azure DevOps TFS 7pace Agile Scrum SIT UAT Regression Testing LOINC SNOMED CT ICD 10 CM

Senior BI Analyst

Elevance Health

Jan 2021 - Oct 2023 (2 years 9 months)

Analyzed healthcare payer, provider, claims, and clinical data flows. Documented HL7 and FHIR interface requirements and supported data exchange and reporting enhancements.

HL7 FHIR SQL Server Pl SQL C#.NET REST SOAP JSON XML SFTP SMTP Azure DevOps TFS Jira SIT UAT Regression Testing Data Profiling Source To Target Mapping

Data Analyst

Centene Corporation

Feb 2018 - Dec 2020 (2 years 10 months)

Supported Medicaid managed-care data initiatives and analyzed HL7 and EDI data structures. Developed SQL queries and documented source-to-target mappings for healthcare data integration.

HL7 X12 SQL Server Pl SQL C#.NET PowerShell Windows Server IIS SFTP Jira Azure DevOps SIT UAT Regression Testing

Business Analyst

Best Buy

Nov 2016 - Jan 2018 (1 year 2 months)

Gathered and documented requirements for enterprise retail applications supporting inventory and supply-chain workflows. Supported C#/.NET enhancements and coordinated testing.

SQL Server C#.NET PowerShell Windows Server IIS REST SOAP JSON XML UAT Regression Testing

Jr. Business Analyst

Revecore

Sep 2015 - Oct 2016 (1 year 1 month)

Gathered and documented requirements for healthcare billing and claims application enhancements. Analyzed data using SQL and supported interface testing and UAT.