Priyanka nuthalapati
@priyankanuthalapati
Google Ads Support Specialist at HCL Technologies – Digital Process Operations, resolving advertiser issues across campaign setup, billing, and policy compliance.
IndiaWhat I'm looking for
At HCL Technologies – Digital Process Operations, I support Google Ads advertisers through inbound calls and email, resolving queries and account concerns.
I troubleshoot Search, Display, Video, Shopping, and Performance Max campaigns, including campaign setup and ad delivery issues.
I also resolve billing, account access, and policy compliance issues, and investigate campaign performance concerns to provide accurate, timely resolutions.
When advertiser issues are complex, I collaborate with internal teams while maintaining quality standards and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Provided professional support to Google Ads advertisers through inbound calls and email support. Troubleshot and resolved queries related to Search, Display, Video, Shopping, and Performance Max campaigns, including campaign setup, ad delivery, billing, account access, and policy compliance issues.
Education
Degrees, certifications, and relevant coursework
Zenex Vision Degree College
Bachelor of Commerce, Computers
Grade: 8.7 CGPA
Bachelor of Commerce with a focus on Computers, completed in 2024 with a CGPA of 8.7.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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