Priya McCluskey

Managed all forms of claiming on YouTube, Facebook, and other platforms, providing insights and reporting through data requests and revenue spreadsheets. Supported sales and account management, prioritizing clients and assigning daily and weekly tasks to ensure associates met or exceeded weekly goals.

Managed client accounts across YouTube, Facebook, and other platforms, overseeing claiming, insights, and reporting. Supported sales and account management, prioritizing clients and ensuring associates met weekly goals. Collaborated cross-functionally to optimize client success and operational efficiency.

Provided dedicated search coverage for major streaming sites to identify and submit pirated Live Events content for enforcement and removal. Supported operations and intellectual property departments, focusing on client engagement and tracking short-form video trends. Responded to internal requests for pirated content and informed stakeholders.

Reviewed content to ensure strict compliance with community guidelines, upholding high standards of accuracy and quality. Participated in regular debriefings to discuss edge cases and updated guidelines, consistently meeting and exceeding performance indicators. Provided recommendations for workflow process changes and remained updated on policy revisions.

Oversaw the planning and performance of new projects to enhance user experience and safety, reviewing indecorous content through the Single Review Tool. Consistently achieved top 1% quota, identifying and disabling over 200 spam, compromised, and fraud accounts. Collaborated with cross-functional teams to improve user experience and enforce platform standards.

Provided dedicated search coverage for large streaming sites to identify pirated Live Events content and submitted it to third-party vendors for enforcement and removal. Responded to and evaluated internal requests for pirated Live Events content, focusing on client engagement and feedback regarding product managing.

Reviewed content to ensure community guidelines were met, upholding high standards of accuracy and quality. Participated in regular debriefings and meetings to discuss edge cases and updated guidelines, consistently meeting or exceeding performance indicators defined by the client.

Developed expertise in YouTube's licensed content, specifically regarding TikTok and Instagram creators, reviewing video assets for accuracy. Organized data using Excel, Google Sheets, and proprietary CMS (Pimcore), serving as a liaison between Collab and its licensed partners. Focused on client engagement and product managing, curating best-in-class short-form video content.

Became an expert in YouTube and its licensed content, especially regarding partners like TikTok creators and Instagram pages. Watched and reviewed video content for assets with speed and accuracy, identifying trends and success strategies across many content categories.

Oversaw the planning and performance of new projects to enhance overall user experience in partnership with cross-functional teams. Reviewed and monitored indecorous content through the Single Review Tool, consistently achieving top performance in reaching quotas.

Managed daily operations for encoding, metadata input, and quality control of audio/video media assets using Vudu's internal tools. Edited and troubleshot film/video/audio issues during reprocessing to ensure quality standards were met. Coordinated and prepared digital assets from major studios like Warner Brothers, Lionsgate, and Paramount.

Responsible for the daily operations of encoding, inputting metadata, and quality controlling audio/video media assets within Vudu's internal tools. Measured quality of video and audio assets against established criteria, editing and troubleshooting film/video/audio issues during reprocessing.

Completed a Bachelor of Arts degree with a focus on Journalism. Gained foundational knowledge in media, communication, and content creation.

Obtained a Cyber Security Analysis Certificate. Developed skills in information security, ethical hacking, and vulnerability assessment.