Prit Patel
@pritpatel1
Aspiring IT professional with a focus on data analysis and support.
United StatesWhat I'm looking for
I am currently pursuing a Bachelor of Science in Integrated Information Technology at the University of South Carolina, with an expected graduation in May 2025. My academic journey is complemented by a minor in Business Administration, equipping me with a unique blend of technical and business acumen. I have gained valuable experience through various internships, where I have honed my skills in IT support, data analysis, and project management.
During my internship at The Ritedose Corporation, I utilized tools like TraceLink and Antares to manage serialization data, ensuring compliance and operational efficiency. My role involved troubleshooting issues in the supply chain and providing critical data to support decision-making processes. Additionally, my experience at the UofSC Division of Information Technology allowed me to analyze data and create reports that informed strategic recommendations for the Care Team, showcasing my ability to translate data into actionable insights.
Beyond my internships, I have worked on several projects that highlight my technical skills, including developing a fully functional website and creating app prototypes using UX/UI design principles. I am passionate about leveraging technology to solve real-world problems and am eager to contribute my skills to a dynamic team.
Experience
Work history, roles, and key accomplishments
IT Intern
The Ritedose Corporation
Jan 2025 - Present (6 months)
Utilized TraceLink and Antares to add new products and partners, setting up serialization data to ensure compliance. Troubleshot serialization issues in the supply chain, ensuring compliance and operational efficiency by leveraging various systems. Provided IT support, including setting up workstations for new employees and configuring hardware/software, while resolving printer issues.
IT Intern
UofSC Division of Information Technology
Jun 2024 - Aug 2024 (2 months)
Extracted and analyzed data from Maxient and PantrySoft, creating over 20 Excel reports on demographics and providing recommendations to the Care Team. Reviewed the Care Team website, comparing it with other universities’ sites, and provided feedback to improve content and usability. Collaborated with Gamecock CommUnity Shop to set up and optimize PantrySoft for inventory management.
Technical Assistant
Fixx Call Center
Oct 2022 - May 2023 (7 months)
Responded to service requests through the call center and online platform, handling over 50 work orders per week and assisting with tasks to ensure issue resolution. Maintained detailed records of issues and solutions in a ticketing system, improving efficiency and overall support services. Identified recurring issues and collaborated with teams to improve processes, leading to better productivity
Education
Degrees, certifications, and relevant coursework
UCUniversity of South Carolina
Bachelors of Science, Integrated Information Technology
Pursued a Bachelor of Science in Integrated Information Technology with a minor in Business Administration. Focused on developing skills in various IT domains and business principles.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
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