Priscilla Plank
@priscillaplank
I am a customer service professional with sales and team leadership experience.
What I'm looking for
I am a dynamic customer service professional with four years as a sales consultant and experience as a manager and team leader. I bring enthusiasm and a demonstrated commitment to business engagement and team success.
I have a track record of motivating teams, prioritizing customer service, and driving sales in retail and service environments. My leadership emphasizes both people development and business results.
I am computer literate and skilled in presentation, time management, research and basic report writing, with strong interpersonal and telephone manners. I communicate well in English, Sesotho and Setswana.
I am eager to join a customer-focused team where I can apply my sales and leadership experience, mentor younger staff, and contribute to improved service quality and operational performance.
Experience
Work history, roles, and key accomplishments
Manager (Team Leader)
Okeeffe and Swartz
Nov 2019 - Present (5 years 9 months)
Led a team since Nov 2019, prioritizing staff development and business outreach while improving service delivery and motivating youth in various settings.
Sales Consultant
House and Home
Dec 2015 - Nov 2018 (2 years 11 months)
Provided sales and customer service for four years in Vereeniging, driving client engagement and repeat purchases through personalized support.
Sales Consultant
Link / PostNet
Feb 2016 - Sep 2016 (7 months)
Supported daily store operations and delivered customer-focused sales in Vereeniging, improving satisfaction through attentive service.
Education
Degrees, certifications, and relevant coursework
Kananelo Senior Secondary School
Senior Certificate, Secondary Education
Completed secondary education at Kananelo Senior Secondary School in Kroonstad, finishing in 2007.
Flavius Mareka FET College
Higher National Certificate, Computer
2010 -
Completed a Higher National Certificate in computer studies at Flavius Mareka FET College (Kroonstad campus) in 2010.
Titan Trading
Certificate, Information Technology
2015 -
Completed an Information Technology System Support course with Titan Trading in 2015.
Availability
Location
Authorized to work in
Job categories
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