I’m seeking a remote role in customer service, customer support, live chat, email support, or virtual assistance. I enjoy helping customers, resolving issues, and providing professional support. I’m eager to learn, grow, and contribute to excellent customer experiences.

Princess Williams
@princesswilliams2
Customer service professional skilled in customer support, email management, live chat, and virtual assistance. Ready to help remote teams succeed.
What I'm looking for
I’m a customer service professional with experience at Wimart Logistics and FeN Restaurant and Bistro, where I handled customer inquiries, responded to complaints, supported sales activities, and communicated with customers through phone calls, emails, and online chat.
I have strong communication, organization, problem-solving, and time-management skills. I’m comfortable working independently, handling customer concerns professionally, and maintaining a positive customer experience.
My technical skills include Gmail, WhatsApp Business, Microsoft Word, Microsoft Excel, and Google Sheets. I also have reliable internet access, backup power, and a quiet workspace, allowing me to work effectively in a remote environment.
I’m interested in remote opportunities as a Customer Service Representative, Customer Support Specialist, Live Chat and Email Support Representative, or Customer Service Virtual Assistant.
I’m committed to providing helpful, timely, and professional customer support while continuously learning new tools and improving my skills. I look forward to contributing to a team that values customer satisfaction, reliability, and excellent service.
Experience
Work history, roles, and key accomplishments
Customer Care Representative
FeN Restaurant and Bistro
Assisted customers with inquiries, complaints, and service requests through phone calls, emails, and online chat. Supported sales and maintained positive customer relationships.
Customer Care Representative
Wimart Logistics
Jan 2023 - May 2025 (2 years 4 months)
Provided customer support through phone calls, emails, and online chat. Responded to inquiries, resolved complaints, supported sales activities, and maintained accurate customer records.
Education
Degrees, certifications, and relevant coursework
Oba-Ama High School
West African Senior School Certificate Examination (WAEC), General Studies
Completed secondary education and obtained the West African Senior School Certificate Examination (WAEC) in the 2018/2019 academic session.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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