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Princess Orumade

@princessorumade

Results-driven operations manager with expertise in client satisfaction.

United Kingdom

What I'm looking for

I am seeking a role that fosters collaboration, encourages growth, and values client satisfaction.

I am a results-driven professional with a proven record of optimizing processes and enhancing client satisfaction through cross-functional collaboration and effective communication. With an MSc in Management with Project Management, I excel in collaborating with teams and stakeholders to ensure optimal client outcomes while maintaining confidentiality in fast-paced environments.

In my recent role as Operations Manager at REMENO, I drove significant business growth by leading sales and marketing efforts, resulting in a 40% increase in clientele. I streamlined daily branch operations and improved client satisfaction by acting as a key liaison between customers and management. My ability to enhance operational efficiency through cross-departmental collaboration has consistently led to the achievement of quarterly targets.

Previously, as a Social Media Coordinator at RNS Lagos, I created and curated over 50 social media posts monthly, boosting brand awareness and engagement by 30%. My strategic approach to content and data-driven insights has significantly increased follower interaction and platform traffic. I am passionate about leveraging my skills in relationship management and operational efficiency to drive success in future roles.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

BPP University logoBU

BPP University

Master of Science, Management

2023 - 2024

University of Lagos logoUL

University of Lagos

Bachelor of Science, Mass Communication

2016 - 2020

Tech stack

Software and tools used professionally

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Princess Orumade - Operations Manager - REMENO | Himalayas